Accessibility Statement

Your needs

At Cornwall Plus, we take every reasonable measure to ensure that our bedrooms are suitable for all our guests’ needs.

Arrival and Parking
We have parking spaces for Blue Badge Holders located near the rooms and in the main car parks. Our Glasney Lodge entrance where you check in and out is accessible for wheelchairs. Accessible ground floor rooms are available upon request.

Food & Drink
Koofi and the Stannary (which serves breakfast and lunch during weekdays) are easily accessible without steps and have accessible doors. There are accessible unisex toilets within these eateries.

We want to ensure you have a wonderful experience with us. If you are planning a stay here, we advise that you speak to our lettings team by telephone (01326 259155) or email ( so we can discuss your requirements and ensure you are matched to a suitable room before you arrive.

There is a free Accessibility Guide for the Penryn Campus which covers parking, hearing loops, accessible routes, walking distances, and accessible toilets at: and on the AccessAble App for getting around the campus.

Website Accessibility

This website is run by Cornwall Plus. We want as many people as possible to be able to use this website. 

For example, that means by using our accessibility features you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Feedback And Contact Information 

Please contact us using our webform if you need information on this website in a different format like accessible PDF, large print, easy read and audio recording. You will get a confirmation within five working days that your form has been received and a full response within 20 working days. 

Reporting Accessibility Problems With This Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us using our webform. You will get a confirmation within five working days that your form has been received and a full response within 20 working days. 

Enforcement Procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Cornwall Plus is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to some of the sites content overlapping when using the increase text function. This is being addressed in our future update. Please use the zoom features in your browser for a better experience in the meantime.

We are aware that some parts of this website are not fully accessible:

  • You cannot modify the line height or spacing of the text.
  • Most older PDF documents are not fully accessible to screen reader software.
  • Some of our online forms may be difficult to navigate using just a keyboard.
  • You may not be able to skip to the main content when using a screen reader.

We will be working to fix these in future updates.

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