Frequently Asked Questions

Are bed linen and towels provided?

Yes. One hand towel and one bath towel is provided per person and beds are fully made. You can request additional pillows or duvets from reception should you need them.

Can I bring my pet?

Sorry no, with the exception of guide dogs, pets are not allowed in the accommodation on campus. If you are bringing a guide dog, please advise us in advance of your arrival.

Are towels provided?

Yes, towels are provided for our guests.

Can I have an extra bed in my room?

No, sorry. No extra beds are provided in any of the rooms. Rooms are not large enough for additional beds.

Can I have more than two people in my room?

No. Due to fire safety regulations, the double and twin en suite rooms are for a maximum of two people. There is no capacity for extra beds in the bedrooms.

Can I leave my luggage at reception?

Yes, you can store luggage temporarily, subject to availability of space.

Can I use the Sports Centre?

Yes! The Sports Centre is pay-as-you-go and has a gym and fitness classes. You can also hire the Sports Hall for badminton, indoor football, or table tennis etc. A range of fitness classes for all abilities (zumba, kettle bells, spinning) are running throughout the week. See non-member prices and class timetable 2022 or call the Sports Centre for further information: 01326 370770.

Do I need to let you know when I am arriving?

No. Glasney Lodge Reception is open 24 hours a day so your key will always be available for collection for your check-in time.

Do you provide travel cots?

Travel cots are not provided for any of our properties. You are welcome to bring your own small travel cot, but you are strongly advised to ensure that fire exits are kept clear at all times. We advise that any cot is positioned at the window side of the bed.

How far away is the beach?

There are four beaches in Falmouth, which is approximately a 15 minute drive from the campus. Gyllyngvase Beach is a popular beach with a large car park, water sports facilities, rock pools, gardens and a wonderful café bistro situated right on the beach. For further details of the other beaches and local visitor attractions, please see the Explore Cornwall pages on this website.

How secure are the rooms?

Access to rooms is controlled by security keys or fobs. Individual bedrooms for Glasney Rooms are also accessed via keys which will be issued at check-in. Please note, bedrooms do not lock automatically behind you and guests are responsible for ensuring that they lock their rooms when necessary.

Is breakfast provided?

Our Glasney Rooms and Glasney Flats are self-catering. The Stannary Restaurant is open Monday to Friday serving a pay-as-you-go full English Breakfast. Koofi, our licensed café is also open daily, selling pastries, breakfast baps and barista coffee for breakfast. There is a communal kitchen in each corridor which you are welcome to use to prepare your own breakfast. This is a shared space so please respect fellow guests and clean up after yourself. Catering packages can be pre-booked for large groups if required.

Is there a lounge area?

There is no lounge area or soft seating area for Glasney Rooms or the 7-bed Glasney Flats.  However, there is access to a communal kitchen with a dining table and chairs.

Is there parking?

Yes, free parking is available on campus for all guests. We operate a drop-off system so you can unload luggage at Glasney Lodge to take to your room. There are multiple car parks across the campus which are within a short 5-10 minute walk from your accommodation. If you have accessibility requirements, please contact us -

Is Wi-Fi available?

Free Wi-Fi is available. Log-on details are available at Glasney Lodge reception when you arrive.

What time is check in and check out?

Check in time is 4pm onwards. Check out by 10am.

What are the facilities opening hours?

The opening hours for on-campus facilities can be found here:

How do I provide feedback on my stay?

We hope you enjoyed your stay. We would be grateful if you could please take a moment to provide feedback using our Cornwall Plus survey. All respondents will have the opportunity to be entered into a prize draw to win a Cornish hamper at the end of the summer.  

Competition terms and conditions apply

  • The prize is for the value of up to £50 and provided as a Cornish Food Hamper only
  • No cash offers are available
  • All guests staying at Glasney Rooms and Glasney Flats in July or August 2022 are eligible to be entered into this draw.
  • Prize winners will be notified by email and there will be one reminder email.
  • The prize winner has up to one month to provide their postal address, so the prize can be delivered to them.
  • The name of the prize winner will not be published online or in the public domain without prior consent.

Do you have a bus timetable?

There are excellent transport links to and from Glasney Rooms, with a bus stop on-campus and Penryn train station is nearby. It is easy to get around the local area and further afield. First Bus run the main bus lines across Cornwall. You can download the First Bus App to get access to bus times and receive live bus arrival updates. You can also get unlimited travel by ferry, train or bus with the Fal River Mussel card for visitors.
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