Arrival Information

Arrival Information

Firstly, Thank you for choosing to stay with Cornwall-Plus. We are looking forward to welcoming all of our guests to the beautiful county of Cornwall. Read our arrival information below before your stay. However, if you do have any questions do not hesitate to get in contact

Our Glasney Rooms and Glasney Flats are situated on the Penryn Campus which is home to Falmouth University and University of Exeter students for much of the year. During the summer break, at the height of the summer season, we make our accommodation exclusively available to visitors.

Above all, we provide clean and functional accommodation at affordable prices with great accessibility to Falmouth, Truro and the rest of Cornwall. St Ives, Land’s End and Minack Theatre are also all less than an hour from our door.

Please read the arrival information below to help you prepare for your visit.

How to find us

Using GPS or sat nav, use postcode TR10 9AJ to reach the reception at Glasney Lodge.

Glasney Rooms and Flats on the Penryn Campus, are located on Treliever Road, just off the A39 from Truro. Follow signs to the University Campus, and once you arrive at the Campus site follow signs for Glasney Lodge, which is straight over the roundabout through the bus lanes, then bear left past the main reception building to Glasney Lodge.

Alternatively, see a map on the How to Get Here page.

Glasney Lodge Reception

You can contact our friendly reception team on 01326 253503.
Check-in is from 4pm until 10pm. You may be able to leave luggage at reception prior to 4pm, subject to limited availability.
Check-out is by 10am on the day of your departure. Once again, luggage may be left at reception subject to the space available.
Rooms are accessed with a key or card. So please keep these in a safe place as a charge will be levied for lost keys or keys not returned on departure.

Please refer to the Terms and Conditions.

Parking information

Parking is not permitted in Glasney Village itself. Glasney Lodge Reception will give you access to drop off and collect your luggage, however cars should then be parked at one of the campus car parks situated 30 – 100 metres (a 5 minute walk) from the accommodation.

The closest car parks to your accommodation are Car Park A and Car Park C.

Above all, our guest parking is free of charge. You will be issued with a parking permit at check in. Ensure this is displayed in your windscreen at all times. If you are a blue badge holder, speak to the staff at Glasney Lodge Reception who will direct you to the disabled parking bays within the accommodation grounds.

Information for guests with special requirements

For guests with special requirements, please let us know at the time of booking. We always will do our best to meet these requirements but they cannot always be guaranteed.

We have a limited number of fully adapted accommodation units, which are suitable for guests with disabilities. Furthermore, Cornwall-Plus may also be able to allocate a ground floor room if you have limited mobility.

Kitchen

There is a shared kitchen area at the end of your corridor equipped with a cooker, fridge, freezer, microwave, dining table and seating.

Rooms

Glasney Rooms are Double or Twin bedrooms with en suite shower room. Your room includes linen and towels.

Facilities

Shops: The onsite campus shop is open Monday to Friday 8am to 5pm. The local Asda supermarket is a short 5/10 minute drive from the campus.
Koofi café: Koofi is also a licensed café-bar, great for pastries and fresh coffee at breakfast and light snacks throughout the day. We recommend the pizzas.
Sports Centre: Our modern sports centre offers indoor courts to hire, a 90 station gym with the latest cardio, resistance and free weights equipment, and a fitness studio with a variety of regular classes for all abilities. Outdoor there is a multi-use games area (MUGA) for a variety of outdoor activities. Pay as you go and short term passes are available. With your saver card that you’ll receive 10% discount off Sports Centre activities.

Laundry Facilities: Laundry Facilities are available on site. Laundry cards cost £2 and can be purchased through a dispensing machine in Glasney Lodge reception.

Saver Card

When you check in, you’ll been issued with a Saver Card giving access to discounts and special offers from across Cornwall. The list of attractions and food and drink places are listed on our website.

Additional Information

Fire Safety: Familiarise yourself with the fire safety procedures located on the back of your bedroom door. Please note, a short fire alarm test takes place weekly but usually takes place at a quiet period of the day.
First Aid: All Duty Managers in Glasney Lodge have been trained in First Aid by the St John’s Ambulance Service. If you require first aid assistance please contact Glasney Lodge on 01326 253503.
Maintenance: Report any maintenance issues to Glasney Lodge Reception where your issue will be logged and dealt with as soon as possible.

Questions?

Read our FAQs page for more information about your stay. If you still have questions call us on 01326 370421 (line open Monday to Friday 9am to 5pm. If you have an arrival query outside these times please call Glasney Lodge).

Finally, we would like to wish you a safe journey and hope that you have a fantastic holiday in Cornwall. If there is anything  missed from our arrival information, or anything you need help with, please do not hesitate to contact us on 01326 370421 (9am to 5pm Monday to Friday) or 01326 253503 outside these hours.

Enjoy your stay.
The Cornwall Plus Lettings Team

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